Tackling Your Cloud Applications To-Do List
SENIOR DIRECTOR, NAA ADVANCED TECHNOLOGY SOLUTION ENGINEERING, ORACLE
Cleaning closets … organizing the garage … rearranging the pantry. Do these sound like projects you’ve been doing at home over the last few weeks? As social distancing and stay-at-home orders have become our new normal, many of us are finally getting around to our list of home organizing projects. I certainly have cleaned a few closets recently.
Chances are, you have a long list of “housekeeping” tasks at work too. If you and your team have a bit more time these days, perhaps you can use this as an opportunity to tackle your cloud applications “to do list.” And even better, think proactively about how to position your organization and processes in this “new normal” operating model.
Here are a few ideas to consider.
Conduct a Cloud Security Review
It may have been a while since you’ve reviewed your security access controls. Some companies use cloud applications with the help of consultants and contractors who need remote access to these applications. Similarly, employees may be initially granted access to applications based on prior roles, and then roles shift and processes change. Companies often can improve security by having a consistent user access review scheduled to audit appropriate application access. Now may be the time to devise and implement a security review plan. Be sure to look at these areas:
• Do people have the correct access to systems, applications, functionality, and data?
• Are there changes in your workforce that you should examine that may lead to altered or revoked access levels?
• Does it make sense to ask departmental managers to review access and revoked privileges to validate your list of security changes?
• Is your role-based access strategy still appropriate for your organization?
Since the in-person work paradigm has quickly shifted, as most of the workforce has been working from home, you may need to rethink your long-term remote access strategy. This is especially important when relying on remote access and collaboration technologies for video conferencing. And looking into the future, is your access strategy appropriate for your organization if telecommuting remains in place as a permanent operational model?
Analyze Cloud Reports
If your organization has been using your cloud applications for a while, now may be a good time to revisit your reports to see what’s needed or can be improved. If you poll your departmental leaders and IT team, there’s likely a laundry list of reports that people need, such as exception reports or new data visualizations, to identify new trends and patterns or create scenario models that can help identify and forecast new business opportunities. Once you and your team have created the reports, you can schedule them to run on a regular basis so you can incorporate the new intelligence into your business analysis and forecasting processes.
Personalize Your Applications for Maximum Efficiency
When people think of personalization, they typically think of adding a company logo and changing the colors in a cloud application so it reflects your brand. Once people start to use the solution in their daily workflow, you may hear rumblings that people would prefer to have certain fields in different places on the screen or perhaps there are fields that people don’t use.
Now could be a good time to conduct a quick poll of end-users to get some anecdotal feedback so you and your team can personalize application screens to gain efficiencies. Sometimes minor changes like these can go a long way to boost morale because you improved application usability and efficiency. Happy users are more productive.
Learn about Emerging Technologies
If you’ve got a bit of personal downtime on your hands, now may be a good time to learn about an emerging technology … digital assistants, IoT, blockchain, AI, machine learning, etc. For example, you may want to consider replacing repetitive tasks with digital assistants, or understand how smart sensor IoT devices could help to improve customer satisfaction.
Now may be just the time to learn about these powerful emerging technologies. Take some time to think strategically about how you can utilize them to enhance your business processes and gain a substantial competitive edge.
Here’s a list of suggested reading if you want to dig into emerging technologies.
• Artificial Intelligence: A Modern Approach, Third Edition by Russell & Nori
• The Second Machine Age by Dr. Andrew McAfee & Dr. Erik Brynjolfsson of Sloan MIT
• Machine, Platform, Crowd by Dr. Andrew McAfee & Dr. Erik Brynjolfsson of Sloan MIT
These are just a few ideas for high tech house-keeping and business improvements that you can initiate within your cloud applications. Stay tuned for my next blog installment with some more ideas, so you can add some more polish to your business processes.
For more information on a complete suite of cloud based applications, go to www.oracle.com/applications.
Publicado en: #ORACLE